Sabrina H Oyp

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Verified Reviewer

Lost card and change address

Need new card and forgot password send a card lose the card and forgot password please send me a new card
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Loss:
$19

Preferred solution: A new card with my points

Mary T Ubh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Corry, Pennsylvania

Need to update my card

Having difficulty setting up an account to load my bonus points on & this month I got a flyer for extra points which I was not able to load. I have an old card with a different number than what's on my receipts. When I try to set up a new account it tells me I already have one. I've made several phone calls to you and you tell me I don't have an account??? So I get cheated out of my extra bonus cash.
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Loss:
$20
Pros:
  • If you have an updated card you can probably get your reward points
Cons:
  • If working properly awesome

Preferred solution: A card with my number that's on my receipts.

User's recommendation: If a new card is needed for customers then why aren't they automatically sent one.?

Elizabeth R Xuo

*** online help

This is the worst. I called and got nowhere. Dead end. Dont bother with this company. Im pissed. Total *** and wasted my time googling them and calling many numbers. Dont bother. I never take online advice but please take this!!! Do not bother with them.
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Loss:
$30
Pros:
  • Zero response
Cons:
  • Zero response

Preferred solution: Full refund

User's recommendation: Do not deal with them. Never got to a real person or even an automated person.

Mohamed A Isn
map-marker Waterbury, Connecticut

Cancel my plenti card

I like to cancel my plenti card please remove from your system , I buy a lot of medicine from Rite Aid I never get point from you so why I have this card is better to close it than I have than I have it please cancel it and remove it from your system and my phone number from RitAid and other stores
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Pros:
  • I have no idea
Cons:
  • Cancel my plenti card saving

Preferred solution: To cancel my account

Crystalm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’m trying to activate my card and get my card saved onto my mobile app

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Trying to get my card registered and get it saved onto the mobile app so I can use it in my digital wallet.
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Cons:
  • Account does not work

Preferred solution: Nothing

Patricia S Ebm

Not Happy

I use a Plenti card issued by Rite Aid and never get any benefits or discounts...I use the card faithfully, but never qualify for anything. Plus, my biggest gripe is that whenever I use the card I have to enter my old phone, which I haven't had for five years because there is no way to enter my new one!!!!! I have tried numerous times through email, phone calls @ pharmacy. No Way to Change It! HELP!!!!!!!!!!
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Preferred solution: I WANT TO CHANGE MY PHONE NUMBER ON MY PLENTI CARD THAT IS USE AT RITE AID PHARMACY IN LEBANON, PA.....PLEASE; THE ONLY WAY MY CARD WORKS IS IF I USE OLD PHONE NUMBER THAT I HAVEN'T USE FOR FIVE YEARS!!!!!!!!!!!!

Anonymous
map-marker Waynesboro, Pennsylvania

Question is this a joke

Telephone number disc and would like to be contacted 717387****
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Anonymous
map-marker Washington, District Of Columbia

Question is this a joke

Telephone number disc and would like to be contacted 717387****
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Cailan Cjg
map-marker Brooklyn, New York

I need a new card.

I went to the store several times and have asked about getting a new card, they told me to go online and I would be able to get one there. What bunch of crap.
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Danton Igf

Pass code

I don't know what my for PN code is so I can use my plenty points
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Reason of review:
Don't know what my pin code is
Anonymous
map-marker Buffalo, New York

No phone number

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You have number on card which is wrong as i called because my points expired by one day as i was told at register. Why can't you tell us when they expire on receipt or we just have to guess.
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Patricia Lni

They is no customer service

This site sucks plan and simple
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Loss:
$8
Reason of review:
Poor customer service
Anonymous
map-marker Buffalo, New York

No phone number

You have number on card which is wrong as i called because my points expired by one day as i was told at register. Why can't you tell us when they expire on receipt or we just have to guess.
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Anonymous
map-marker Oneonta, Alabama

My Plenti card

I have found a plenti card from a few years ago and wanted to see if it was still active.How do I do that or cn someone help me out
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Jensyn Uuo
map-marker Highspire, Pennsylvania

I want to know what my point is it different from my reward pin

Went to Harvey to use my food stamps card an reward points I use my phone number to 229878**** and pin5109 and reward points 5109 for reward points 5109 is not reward pin I forget my reward points pin
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Dominic L Hlu
map-marker Plano, Texas

trying to replace card, wrong customer service number

Card was stolen and would like a new one and update information
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